Photoshop Not Opening Mac

Summay- Are your JPG/ JPEG files are not opening or showing errors? Check out 9 ways to fix ‘unable to open JPEG file’ issue and view your precious photos again. The post also shares the best software to repair JPEG images, if they are showing error due to file corruption.

Are you unable to open JPEG/JPG photos in Photoshop or cannot view JPEG files in Windows 10? Or your Photo App does not open any JPEG images on Windows giving file system errors -2147219196?

Taken from any camera, transferred from any source or saved in any storage media, read on to know the best 9 ways to fix ‘Unable to Open JPEG file’ error on Windows computer.

Best Methods to fix error ‘Unable to open JPEG file’

Remo Repair PSD program with easy-to-use interface and powerful repair techniques fixes Photoshop files that does not open in macOS Sierra. It does not modify the original file while fixing the issues in PSD file as it works in read-only mode. The software supports to repair corrupt or damaged PSD file with all its layers and masks.

Photoshop Not Opening Mac Big Sur

Photoshop not opening on 2 Mac devices. I was using Photoshop fine up until 2 days ago. I went to open it yesterday and it’s just not opening, I have logged in to my CC but once I log in it keeps opening the CC window and keeps refreshing and closing and refreshing and closing. Try resetting your Photoshop Preferences file. To do this just start Photoshop and immediately hold down Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS X). Then, click Yes to the message, “Delete the Adobe Photoshop Settings file?” Second possible solution: Disable OpenGL Drawing Use Ctrl+K, Cmd+K on the Mac to open Preferences. In Photoshop 21.1.1 and later, pen pressure is lost after returning to your Photoshop document from a CEP Extensions panel. (Windows 10 with Windows Ink enabled) Click on the document or the Tool bar. Brush preview window doesn't display. The brush preview window has been discontinued in Photoshop. The most obvious way to open a PSD file on Mac is with the Preview app and it does work. If Preview is set as your default image viewer, just double-click on your PSD file and it’ll open in Preview. If Preview is not your default viewer, open it from your Applications. When prompted, browse for and select your file.

  1. Update to latest Photo Viewer or Photos App
  2. Use Stellar Repair for Photo
  3. Go back to Photo Viewer of older version
  4. Rename your JPEG file
  5. Open JPEG photo in Paint
  6. Open JPEG photos in Image Editors
  7. Perform Clean Boot in your PC
  8. Use sfc/scannow in Command Prompt
  9. Perform CHKSDSK command

Method 1: Update to latest Photo Viewer or Photos App

If you are unable to open JPEG photos in Windows, update your Photo Viewer or Photos App. Updating the app usually fixes the bugs that prevent your JPEG files to open. You can update Windows Photo Viewer or Photos app automatically by updating your Windows.

Steps to update your Photos app on Windows 10:

  1. Navigate to Start> Settings> Update & Security > Windows Update
  2. Select Check for updates
  3. Check the Photo Viewer box andclick Install Updates.
  4. Restart the computer.

Method 2: Repair JPEG/JPG files

In situations when you are unable to open JPEG photos, Stellar Repair for Photo works best. It is a professional JPEG Repair softwarethat fixes corruptions in JPEG/JPG files making them accessible. The software repairs completely unreadable JPEG files that are unable to open by any program. It fixes invalid JPEG file structure, corrupt header, corrupt JPEG data, unknown or invalid JPEG marker, etc.

Steps to repair JPEG files:

    1. Download and run Stellar Repair for Photo on PC/ Mac.
    2. Click Add File to add corrupt JPEG files.
    3. Click Repair.
    4. Preview the repaired photos and click Save Repaired Files.
    5. Select a location to save the JPEG files and click OK.

Method 3: Go back to Photo Viewer of an older version

Are you facing issues in opening .JPEG files in Windows 10 after upgrade? Several Windows 10 users complain that their JPEG images do not open in built-in Photos App after upgrading to higher version. So how to open JPG files in Windows 10?

You can always choose to go back to the older version of Photo Viewer and use it to open JPEG/JPG photos.

If you have upgraded from Windows 7, 8, or 8.1, follow the below steps to get old Windows Photo Viewer in Windows 10:

  • Open Settings> System > Default apps.
  • Scroll down and select WindowsPhoto Viewer.
  • Exit Settings

Method 4: Rename your JPEG file

Photoshop Will Not Open Image

One of the simplest hack to access JPEG pictures that are not opening is to rename them without changing the file extension (.jpeg). Simply right click on the file and select rename.

Method 5: Open JPEG photo in Paint

Right click on the JPEG image file and select Open with Paint. If the JPEG photos opens in MS Paint, it means the file is not yet damaged. If it does not open and gives you an error message, then your JPEG photos have turned corrupt. A JPEG/JPG photo repair software is the assured solution to recover them in such a situation.

Method 6: Open JPEG photos in Image Editors

If your JPEG photos not opening in Photos App, try to view them in Image Editor programs like Photoshop, Picasa or Inkscape, etc. Open the JPEG photos with Image Editors and rename the JPEG file without changing the extension. This should fix error ‘unable to open JPEG file.’

Method 7: Perform Clean Boot in your PC

Clean Boot helps in detecting and fixing, if a third-party application running in the background on your system is causing the JPEG issue. It could be your anti-virus solution, system utility applications, or any other software. Clean Boot eliminates software conflict that occur due to installed applications on your system.

Steps to perform Clean Boot:

  1. Log on to the computer as an administrator.
  2. Type msconfig in start search. Press Enter. The System Configuration Utility window opens.
  3. Click on General > Selective Startup. Uncheck Load Startup Items box, check Load System Services and Use Original boot configuration box.
  4. Next click on Services Select Hide All Microsoft Services check box at the bottom. Click Disable all.
  5. Click Apply/OK and restart the computer.

Now try to open your JPEG photos to see if the error is fixed. To configure your computer in the normal startup mode, simply undo the changes made above.

Method 8: Use sfc/scan now in Command Prompt

If you are unable to open your JPEG/JPG photos due to any corruption or damage in files, it can be repaired with sfc/scan now (system file checker) in Command Prompt on Windows PC. This method fixes minor corruptions in JPEG/JPG photos.

Steps repair photos with Command Prompt:

  1. Type CMD in Windows Start box
  2. Right click on Command Prompt and select Run as Administrator.
  3. Open the command prompt, type sfc/scan now and Enter.
  4. Once the repair and scanning process finishes, restart your computer.
  5. Now you should be able to open and view your JPEG photos.

Method 9: Perform CHKSDSK command

Sometimes corruption in your computer disk do not let you open JPEG/JPG photos. Performing CHKDSK command on Windows can help in such a situation. CHKDSK command scans the file system on a disk volume, scans for bad sectors and fixes the logical errors.

Steps to run CHKDSK from the command prompt in Windows 10:

  1. In Windows Start Menu, select Search, and type CMD.
  2. Right-click on Command Prompt from the search results list.
  3. Click Run as administrator.
  4. Log in as administrator.
  5. When Command Prompt launches, type the command: chkdsk C: /f /r /x
  6. Once process finishes, restart the computer.


Being unable to open JPEG files is an annoying and extremely common issue. If you cannot open JPEG files, try the above ways to fix the issue. You can also choose to bypass several other taxing troubleshooting ways like Clean Boot, and directly pick Stellar Repair for Photo to fix unable to open JPEG or JPG file system error. The software easily and quickly resolves ‘JPEG photos not opening’ issue in any media.

Learn all the ways to open images in Photoshop, including how to use the new Home Screen and the difference between opening JPEG and raw files!

Photoshop Not Opening Mac

So far in this chapter on getting our images into Photoshop, we've learned how to set Photoshop as our default image editor for both Windows and Mac so we can open images into Photoshop directly from our operating system. This time, we'll learn how to open images from within Photoshop itself.

Opening images may sound like a no-brainer. But when you're dealing with a program as massive as Photoshop, even a simple task like opening an image can be less obvious than you'd expect. And in the most recent versions of Photoshop CC, Adobe has added a new Home Screen that gives us even more ways to open images. So even if you've been using Photoshop for years, there's always something new to learn.

Two ways to work in Photoshop

There are actually two different ways to start working in Photoshop. One is to create a new blank Photoshop document and then import images, graphics and other assets into it. And the other is to open an existing image. In most cases, especially if you're a photographer, you'll want to start by opening an image, and that's what we'll be learning how to do here. We'll also look at the important difference between opening a standard JPEG file and opening a photo that was captured in the raw format.

To get the most from this tutorial, you'll want to be using the latest version of Photoshop CC, and you'll want to make sure that your copy of Photoshop CC is up to date. This is lesson 4 in Chapter 2 - Opening Images into Photoshop.

Let's get started!

How to open an image from Photoshop's Home Screen

First, let's look at how to open images using a recent addition to Photoshop known as the Home Screen. When we launch Photoshop CC without opening an image, or if we close our document and have no other documents open, then Photoshop displays the Home Screen.

Opening a recent file

If you've worked on previous images or documents, you'll see them listed on the Home Screen as thumbnails. To reopen a recent file into Photoshop so you can continue working on it, just click on its thumbnail:

The Home Screen lets you quickly view and reopen recent files.

Opening a new image from the Home Screen

But if this is the first time you've launched Photoshop, or you've cleared your Recent Files history, you won't see any thumbnails. Instead, the Home Screen will appear in its initial state with various boxes you can click on to learn more about Photoshop. The content on the Home Screen is dynamic and changes from time to time, so yours may look different from what we're seeing here:

The Home Screen without any recent file thumbnails.

To open a new image from the Home Screen, click the Open button in the column along the left:

This opens the File Explorer on a Windows PC or the Finder on a Mac (which is what I'm using here). Navigate to the folder that holds your images, and then double-click on an image to open it. I'll open a JPEG image for now, but later on, we'll learn how to open raw files as well:

Selecting an image by double-clicking on it.

The image will open in Photoshop, ready for editing:

Photoshop Not Opening Mac

Closing an image

To close the image, go up to the File menu in the Menu Bar along the top of the screen and choose Close:

Going to File > Close.

Reopening the image from the Home Screen

Since no other images were open, Photoshop returns me to the Home Screen. And I now see a thumbnail of the image that was previously open. To reopen it, I can just click on its thumbnail:

And the same image opens again:

The first image reopens.

How to open a second image from the Home Screen

What if you've already opened an image, as I have here, and now you want to open a second image? We've already seen that we can open images from Photoshop's Home Screen, and we can switch back to the Home Screen at any time by clicking the Home button in the upper left of Photoshop's interface:

Click the Home button to return to the Home Screen.

Then back on the Home Screen, click again on the Open button:

Navigate to your images folder and double-click on your second image:

Selecting a second image.

And the image opens in Photoshop:

How to switch between multiple open images

To switch between open images, click the tabs along the top of the documents:

Use the tabs to switch between images.

What to do if Photoshop's Home button is missing

If you're using Photoshop CC 2019 or later and the Home button in the upper left corner is missing, check Photoshop's Preferences to make sure that the Home Screen has not been disabled.

Photoshop Not Opening Files

On a Windows PC, go up to the Edit menu. On a Mac, go up to the Photoshop CC menu. From there, choose Preferences and then General:

Going to Edit (Win) / Photoshop CC (Mac) > Preferences > General.

In the Preferences dialog box, look for the option that says Disable the Home Screen and make sure it is not selected. If it is, uncheck it. Then click OK to close the dialog box. Note that you will need to quit and restart Photoshop for the change to take effect:

Make sure 'Disable the Home Screen' is not checked.

How to open images from Photoshop's File Menu

While the Home Screen is a great new feature and I use it all the time, the more traditional way to open an image in Photoshop is by going up to the File menu in the Menu Bar and choosing Open. Or you can press the keyboard shortcut, Ctrl+O (Win) / Command+O (Mac). That's 'O' for 'Open':

This again opens the File Explorer on a Windows PC or the Finder on a Mac. I'll double-click on a third image to select it:

Selecting a third image to open.

And just like the previous two images, the third image opens in Photoshop:

And we can see in the tabs along the top of the documents that I now have three images open. Photoshop only lets us work on one image at a time but we can have as many images open as we need. To switch between images, just click on the tabs:

Switching between open images by clicking the tabs.

How to close images in Photoshop

To close an image without closing any other photos you've opened, first select the image you want to close by clicking its tab. Then, go up to the File menu and choose Close:

Or a faster way is by clicking the small 'x' icon in the tab itself: Pinta For Mac review.

Click the 'x' to close a single image without closing any others.

And to close all open images at once, rather than closing individual tabs, go up to the File menu and choose Close All. This will close the images and return you to Photoshop's Home Screen:

How to open raw files in Photoshop

So far, all of the images I've opened in Photoshop have been JPEG files. We know they were JPEG files because each one had a '.jpg' file extension at the end of its name. But what about raw files? That is, images that were captured using your camera's raw file format?

To open a raw file from the Home Screen, click the Open button:

Clicking the Open button to open a raw file.

Then select the raw file you want to open. Each camera manufacturer has its own version of the raw format, with its own 3-letter extension. For example, Canon raw files typically have a '.cr2' extension, Nikon uses '.nef' and Fuji uses '.raf'.

In my case, my raw file has a '.dng' extension which stands for Digital Negative. This is Adobe's own version of the raw format:

Photoshop's Camera Raw plugin

Rather than opening directly into Photoshop like JPEG files, raw files first open in a Photoshop plugin known as Camera Raw. Camera Raw is often thought of as a digital darkroom because it's used to process the raw image (correcting exposure and color, adding some initial sharpening, and much more) before sending the image off to Photoshop.

If you're familiar with Adobe Lightroom, you'll be right at home in Camera Raw since Lightroom and Camera Raw both share the same image processing engine and the same editing options:

Photos captured as raw files open in Camera Raw.

Closing Camera Raw without opening the image in Photoshop

In fact, Camera Raw offers so many image adjustments that in some cases, you'll be able to complete all your work directly in Camera Raw and have no need to send the image off to Photoshop. Editing images in Camera Raw goes way beyond the scope of this tutorial, so I'll cover Camera Raw in detail in other lessons.

For now, if you're happy with the image and just want to close Camera Raw without moving over to Photoshop, click the Done button. All of your Camera Raw settings will be saved along with the raw file and will reappear the next time you open it:

How to move the image from Camera Raw to Photoshop

But if the image needs further editing in Photoshop, you can close Camera Raw and move the image over to Photoshop by clicking Open Image:

Clicking Open Image to open it in Photoshop.

The image opens in Photoshop with all of the edits you made previously in Camera Raw:

Closing the image

To close the image when you're done, go up to the File menu and choose Close:

Going to File > Close.

And this again returns us to Photoshop's Home Screen where we see all of our recent files as thumbnails, ready to be reopened when needed:

Where to go next..

And there we have it! That's how to open (and reopen) images using the Home Screen and the File menu in Photoshop! But while the Home Screen makes it easy to reopen recent files, a better way to find and open new images is by using Adobe Bridge, the free file browser included with your Creative Cloud subscription. We'll look at what makes Adobe Bridge so great in the next lesson. Or check out any of the other lessons in Chapter 2 - Getting Images into Photoshop.

Get all of our Photoshop tutorials as PDFs! Download them today!