Does Citrix Offer A Removal Tool For Citrix Receiver For Mac


Citrix Receiver allows for Citrix connections to be made from lots of different types of devices, including devices running Microsoft Windows OS, Android OS, Apple iOS and the various Linux OS families. Today I will be taking a quick look at installing Citrix Receiver on Mac OS X (10.13, aka High Sierra).

I could not find Citrix Receiver on the Apple App Store on my Mac, so I had to install it via a download from Citrix.

I use Citrix Receiver and have for years to access the EDRS system for Death Certificates. Ever since I purchased a desktop with 8.1 I have occasionally had to reboot to successfully log on. Last week I had to uninstall/reinstall the Citrix Receiver for it to work. Today it does not work no matter what path I try or after a reboot.

First load up your preferred web browser (I’ve tested with both Apple Safari and Google Chrome) and browse to

The current (as of May 9th 2018) download is Receiver version 12.9.1 and the download is dmg (disk mountable image) file that comes in at just under 50MB. Once downloaded and opened the dmg file should put a disk icon on your Mac desktop.


This contains a .pkg (package) file and a .app (application) file. The “Install Citrix Receiver” file does exactly as you would expect; it installs Citrix. Double click it to begin the installation. The “Uninstall Citrix Receiver” application uninstalls (removes) Citrix Receiver.

The installer warns that you are running an installation package; proceed only if you are the owner/admin of the device and want Citrix Receiver.

Once the installer has finished it will ask if you wish to keep the disk image and package or if you want to move it to the trash.

  • Beginning August 2018, Citrix Receiver will be replaced by Citrix Workspace app. While you can still download older versions of Citrix Receiver, new features and enhancements will be released for Citrix Workspace app. Citrix Workspace app is a new client from Citrix that works similar to Citrix Receiver and is fully backward-compatible with.
  • The purpose of this tool is to create SNMP queries to send to a target, listen for and display the response from the target. If the target is running SNMP and you have the proper access credentials, you can gain an enormous amount of information about the target.

Personally I am a fan of keeping the original (source) installation files in case of issues later on (i.e. if I need to uninstall or reinstall a particular version of an application).

To “eject” (i.e. close) the disk image, right click it and choose Eject “Citrix Receiver”.

Now go back to your preferred web browser (again, I tested Apple Safari and Google Chrome) and navigate to your organisations Citrix portal web address.

Google Chrome gave me a warning about opening Citrix Receiver for the first time and asking if I wanted to associate a file (Citrix Receiver uses .ica files) with Citrix Receiver.

12.3Does Citrix Offer A Removal Tool For Citrix Receiver For Mac

Again, only proceed with setting file associations, opening new applications or trusting a website to run a plug in if you are the owner/admin of the computer and trust the site!

Clicking “Open” and “Open Citrix Receiver Launcher” opened Citrix Receiver.

Apple Safari asked if I wanted to trust my organisation’s website to use the Citrix Receiver plug in.

The Chromecast app enables you to check whether or not the device has been installed correctly, and can help you set up the Google Cast Chrome extension to stream content from your browser. Chromecast app for mac os x.

Clicking “Trust” opened Citrix Receiver.

When Citrix Receiver has been installed on Mac OS X it places a Citrix Receiver icon in the system bar at the top of the screen:

Does Citrix Offer A Removal Tool For Citrix Receiver For Mac Osx

This icon allows the user access to Receiver (if you want to access directly to a Citrix store front rather than via a web browser), Preferences (controlling what Citrix can access locally when in a Citrix session, clear the Citrix Receiver cache), the option to check for updates and an option to Quit (close) Receiver.

Does Citrix Offer A Removal Tool For Citrix Receiver For Mac

Does Citrix Offer A Removal Tool For Citrix Receiver For Mac

Does Citrix Offer A Removal Tool For Citrix Receiver For Mac Os

EDIT (OCT 2018): Receiver is now Workspace app; see